Shipping Policy
At Mecraft, delivery is more than logistics — it is the final step in your experience with us.
Every order is prepared with precision and dispatched with intention. From metropolitan cities to the most remote regions of India, we ensure Mecraft reaches you wherever you are.
- DELIVERY COVERAGE
We deliver across all serviceable pin codes in India.
No matter the destination, we are committed to bringing Mecraft to your doorstep — seamlessly.
2. ORDER PROCESSING
All confirmed orders are processed within 24 hours. Orders placed on Sundays or national holidays are processed on the next working day. Once dispatched, you will receive a shipping confirmation via Email and SMS, along with tracking details.
We move quickly — but never carelessly.
3. DELIVERY TIMELINE
Estimated delivery time:
3 – 7 Business Days
Delivery timelines may vary depending on location and courier operations. Remote regions may require additional time.
We appreciate your patience — craftsmanship takes movement.
4. SHIPPING FEES
Shipping charges may apply based on your order value.
Complimentary shipping is available above a specified threshold, which will be displayed at checkout.
Transparency is part of our standard.
5. ORDER TRACKING
Once your order leaves our facility, you will receive:
- A unique tracking number
- Real-time tracking access
You will know where your Mecraft piece is — at every step.
6. SHIPPING PARTNERS
We collaborate with established and reliable logistics partners to ensure:
- Secure handling
- Safe transit
- Timely delivery
Every package is quality-checked and carefully sealed before dispatch.
7. SHIPPING RESTRICTIONS
In rare circumstances, delivery may not be possible due to regulatory or geographical constraints.
If such a situation arises, you will be informed immediately and a full refund will be processed.
8. INTERNATIONAL SHIPPING
Currently, Mecraft ships within India only.
Global expansion is part of our vision. For now, deliveries are limited to Indian addresses.
9. DAMAGED OR LOST PACKAGES
If your order arrives damaged or if there are issues during transit, please contact us promptly at:
Each case is reviewed individually and resolved with care.
10. CUSTOMER SERVICE
Monday – Saturday | 11:30 AM – 6:00 PM (IST)
Email: office@mecraft.in
Our team responds during business hours and will assist you as promptly as possible.
11. HOLIDAY OBSERVANCE
Customer service will be unavailable on:
- Diwali
- New Year’s Day
- Independence Day
- Christmas Eve
- Christmas Day
All queries received during these dates will be addressed once operations resume.
